Menu
Cart 0

Returns

Easy returns

We offer a thirty day, no-questions-asked returns policy. To be eligible, your item must be unused and in the same condition that you received it. It must also be in its original packaging with all accessories and insert materials intact.

For some items, if the package has been opened, there will be a restocking fee of up to 20% of the purchase price deducted from the refund.

Before you send an item back, you must obtain a Return Authorization by emailing us at info@telescopespace.com. At this time we will provide you with shipping instructions. We suggest you purchase order tracking or delivery confirmation. If the return is due to a mistake on our part, of course we will pay for return shipping.

Once the item has arrived at the warehouse, please allow up to 7 days for the return to be inspected and processed and your refund to be issued electronically to your credit card.

Items not eligible for returns

  • Items that do not have a Return Authorization issued by us.
  • Items that have been used.
  • Large orders of many items (for large orders, for example school orders, please call us to arrange a sample order first).

Damaged or defective items

If you receive an item that has been damaged or is defective, please contact us right away. Keep all packaging materials and take photos if possible.

★ Store Reviews

Let our customers speak for us

17 reviews
100%
(17)
0%
(0)
0%
(0)
0%
(0)
0%
(0)
Nice Apo and a Real Value

I bought this scope for an industrial client whose needs are industrial, not astronomical, and this Explore Scientific ED127 is intended to be a beam expander in various Interferometric testing setups. For this, optical quality must be high and the carbon fiber tube is a plus for thermal stability. My purchase of the Explore Scientific ED127 F7.5 APO Triplet through Telescope Space was straightforward and pleasant. Ryan made sure everything was smooth.
Upon receipt I tested the scope by looking at a power pole 700 feet away, one that I have used for many such tests. The star test from the insulator glints was good – the focus snap was crisp, the in-focus diffraction blur was round with a faint first ring. I did not look at the through focus balance with a narrow passband filter as it was obvious there was no SA3. Color correction is very good as you would expect with the glasses used. There is no color in focus, and only a hint of subtle color fringing in the just out of focus edges of details. Extended details on the pole were rendered as well as, or better than, with any similar scope I have used on this target – this includes TMB, Astrophysics, and Takahashi scopes.
The build quality of the carbon parts is gorgeous. The metal parts are good quality anodized machined. I would prefer machined tube rings as the cast ones supplied are a little chintzy compared to the rest of the scope. The rack and pinion focuser works well, but the feel is not as good as some stock friction focusers I’ve used. Considering the extra high weight capacity of the focuser the feel may be the price paid. Overall I think the mechanical appearance and function is in line with the price.
I would certainly consider the Explore Scientific ED APO FCD100 triplet scopes for my personal use. My transaction with Telescope Space was great and I will do business with them again.

Review on Firstlight AR 102mm f9.8 on EXOS NANO EQ3

A great package for the price! The mount is steady! The Optics excel, in that the resolution and contrast are everything to be expected in a quality refractor! H.B. Appleton, Hi.

The staff at Telescope Space were very supportive and helpful as well!

Astrozap Dew Heater Strap for Telescope

Workd good on my C8 telescope after connecting a standand 12v powertank connector

Explore Scientific Mak Cas 152 with EXOS2GT MOUNT

I did considerable shopping around and finally decided to buy my 152 Mak from Telescope Space. Ryan was very helpful with all my questions concerning Explore Scientific and my specific purchase. After a short period using my scope and mount, the mount seemed to have more play than it should have. Ryan had the Explore Scientific owner call me directly, where he immediately offered to exchange my mount. He also had the factory ship out the new mount while I was still using my original unit. Excellent service and sales support from both Ryan at Telescope Space and Explore Scientific. I will buy again from Telescope Space!

Monocular

Very clear, I am impressed for $38