When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
SECTION 2 - CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at email@example.com or mailing us at:
11201 N. Tatum Blvd. Ste. 300 #67123
Phoenix Arizona US 85028
SECTION 3 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 - SHOPIFY
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).
SECTION 5 - THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 6 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
SECTION 7 - COOKIES
Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
SECTION 8 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at firstname.lastname@example.org or by mail at
[Re: Privacy Compliance Officer]
11201 N. Tatum Blvd. Ste. 300 #67123
Phoenix Arizona US 85028
Our customers are talking
I did considerable shopping around and finally decided to buy my 152 Mak from Telescope Space. Ryan was very helpful with all my questions concerning Explore Scientific and my specific purchase. After a short period using my scope and mount, the mount seemed to have more play than it should have. Ryan had the Explore Scientific owner call me directly, where he immediately offered to exchange my mount. He also had the factory ship out the new mount while I was still using my original unit. Excellent service and sales support from both Ryan at Telescope Space and Explore Scientific. I will buy again from Telescope Space!
Prompt customer service, positive attitude, great results
I have owned many tripods. I have spent years trying to find an altazmith tripod that could carry a reasonable amount wieght, yet be portable, and have the handling and maneuverability of a Porsche, especially as the power goes up. This is a very well enginered tripod. It is as if they said let's not try to make it look a certain way, let's make it work a certain way, and that's why it looks extraterrestrial. Very well made with very little plastic. Fit and finish is close to perfect........9.9 on a 10 scale....5 stars +.....Carlos B.
As a higher-level amateur, I was looking for a decent scope & mount that I can modify for my needs. The 130mm Newtonian scope fits my needs quite well. It comes with a 25mm eye piece--which is great. I would consider purchasing other eye pieces at the same time to give you a variety of magnification options. I'd recommend something like a 12mm and 8, or 6mm eye pieces to complement the 25mm. Getting a 2X Barlow will double your eye piece viewing options. The higher number will give you a wider view, smaller number a tighter, more magnified view. In order to just resolve the bands & zones of Jupiter, I need to use an 8mm eyepiece. For exploring Lunar geography, or seeing the Galilean Moons, the 25mm is sufficient. Saturn is just discernable, until you switch-out the eye piece for a 12mm, or smaller. The heavy & stable tripod mount is easy to set up, and the large rotation nobs allow you to smoothly track your subject as the Earth rotates. The Red Dot spotting site is dead-on accurate (once you dial it in). If you want a good, intermediate telescope: one that's neither too cheap, nor one that's too expensive, the 130mm Newtonian should fit your needs quite well. (Image of the Moon has been rotated and adjusted with photo software).
the best telescope shop on the web!!! I received excellent customer service from Ryan. He helped me choose the telescope i needed and was very informative about all the products!!
very easy to put together,,,,,,,good view if moon,, waiting for good weather to check out saturn s rings,,,,,,im happy so far,,,130,mm,,,,,1st light telescope,,,,,these people are very helpful,,,,,
For an amateur astronomer, this scope fits quite nicely. Everything arrived about 2 days after ordering. Assembly took less than an hour, and that was with a cat continuously attacking plastic wrapped items (cat not included). After assembly, I spent about 30 minutes fund-raising the control placements, mount angles, etc.... It comes with a 25mm eyepiece, which is a decent, general purpose unit. Perfect for observing the geography (selenography?) of the moon. Was also able to observe Jupiter and 4 of its moons. Couldn't resolve the Jovian bands with the 25mm eyepiece, so will purchase other eyepieces for viewing the gas giants. The red dot spotter scope was easy to dial-in for accurate spotting. It came with a battery, so all good. I would recommend this scope for serious amateurs, consider buying other eye pieces at the same time for various magnifications that you might need.
I wanted to take advantage of the recent Explore Scientific sale on their 8” imaging Newtonian Optical Tube Assembly when I came across this new company. The deal included a well discounted OTA, an in-store discount and a choice of accessories for which I wanted a nice bahtinov mask. I decided to call before I order. I received a call back within 15 minutes. All my questions were answered, my concerns about a new company were eased and I placed my order. Shipping literally took one day from the Explore Scientific facility. I’ve received a couple of follow-ups from Ryan from Telescope Space just to see how I liked my new scope! I’m looking forward to my next purchase from them!
A very great product! Easy and simple to use. Their customer service is second to none.
I purchased this telescope at Telescope Space and was very pleased with the process and the follow up support. Ryan made every effort to answer my questions that came up. I know that smaller companies have a tougher time to sell their merchandise compared to the "big" ones, but that does not necessarily mean that they are better. I have a good comparison right now since I purchased some other items from a different vendor and the answers I got from them were by far not as good (and timely!). The telescope itself is a wonderful piece of current technic, I already spent many hour taken some photographs through it (since I was lucky to have several cloudness skies since I purchased the telescope). Attached some examples what is possible with this telescope!
I lost my opera glasses and needed a quick relacement before seeing a show. The glasses are perfect and arrived in a short turnaround time. They made my theater experience so much better, aesthetically beautiful but functional. The company's flexibility and attention to customer service are outstanding! Thank you so much! I highly recommend this company.